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    Definition of terms used in the privacy policy

    We will subsequently designate:

    " Personal data »: is defined as “any information relating to an identified or identifiable natural person, directly or indirectly, by reference to an identification number or to one or more elements specific to them”, in accordance with the Data Protection Act of 6 January 1978.

    " Service »: the service https://www.droguerie-naturelle.fr/ and all of its contents.

    " Editor » or “We”: La Droguerie Naturelle, legal or natural person responsible for the publication and content of the Service.

    " User » or “You”: the Internet user visiting and using the Service.

    Article 1 - Introduction and role of the Privacy Policy

    This charter aims to inform you of the Service's commitments with regard to respecting your privacy and the protection of Personal Data concerning you, collected and processed during your use of the Service.

    It is important that you read this privacy policy so that you are aware of why we use your data and how we do it.

    By registering on the Service, you agree to provide us with truthful information about yourself. Providing false information is contrary to the terms and conditions contained on the Service.

    Please note that this Privacy Policy may be modified or supplemented at any time, in particular to comply with any legislative, regulatory, jurisprudential or technological developments. The date of its update will be clearly mentioned, if applicable.

    These modifications are binding on you as soon as they are posted online and we therefore invite you to regularly consult this Privacy Policy in order to be aware of any possible modifications.

    You will also find a description of your privacy rights and how the law protects you.

    If you have any questions regarding this Privacy Policy or if you wish to exercise your rights as described in Article 10 of this Privacy Policy, please contact us by email at: contact@droguerie-naturelle.fr or by mail addressed to: LA DROGUERIE NATURELLE, 11 rue de Lourmel 75015 Paris, FRANCE.

    Article 2 - Data collected on the Site

    The Data collected and subsequently processed by the Service are those that you voluntarily transmit to us by filling out the various forms present within the Service. For certain operations on the contents, you may be required to transmit Data concerning you to third-party partners through their own services, more specifically during the payments that you may make. We will not have said data, their collection and processing being governed by the conditions specific to these parties. We invite you to consult their conditions before communicating your Data in this context.

    Your IP address (identification number assigned to your computer on the Internet) is collected automatically. You are informed that the Service may implement an automatic tracking process (Cookie), which you can prevent by modifying the relevant settings of your internet browser, as explained in the general conditions of this Service.

    In general, you can visit the Service https://www.droguerie-naturelle.fr/ without providing any personal information about yourself. In any case, you have no obligation to provide this information. However, if you refuse, you may not be able to benefit from certain information or services.

    We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal information but is not considered personal information by law because this data does not directly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users who access a specific feature of the Service.

    In order to provide better content and services, the Service https://www.droguerie-naturelle.fr/ uses the Google Analytics analysis service. Google Analytics does not track your browsing habits on third-party services. The information about you that Google Analytics has access to does not contain any personal data about you.

    We do not collect so-called “sensitive” data.

    The contact details of Users of the Service who have registered on it will be saved, in compliance with the provisions of the Data Protection Act of 6 January 1978. In accordance with the latter, they have the right to access, withdraw, modify or rectify the Data they have provided. To do this, they simply need to make a request to the following email address: contact@droguerie-naturelle.fr, or by mail: LA DROGUERIE NATURELLE, 11 rue de Lourmel 75015 Paris, FRANCE.

    The collection of Users' Personal Data by the Publisher does not require a declaration to the French authority for the protection of personal data (the National Commission for Information Technology and Civil Liberties – CNIL).

    Article 3 - Identity of the data controller

    The data controller is the company La Droguerie Naturelle, with its registered office at the following address: 11 rue de Lourmel 75015 Paris.

    Article 4 - Purpose of the Data collected

    The Data identified as mandatory on the Service forms are necessary in order to benefit from the corresponding functionalities of the Service, and more specifically operations on the content offered within it.

    The Service may collect and process its Users’ Data:

    • For the purposes of providing you with the information or services to which you have subscribed, in particular: sending newsletters.
    • For the purpose of collecting information allowing us to improve our Service, our products and features (in particular through the use of cookies).
    • For the purpose of being able to contact you about: your purchase on the site.

    Article 5 - Recipients and use of collected Data

    The Data collected by us is processed for the purposes of carrying out operations on the contents of the Service.

    You may receive emails from our Service, including newsletters that you have accepted. You can request to no longer receive these emails by contacting us at contact@droguerie-naturelle.fr or via the link provided for this purpose in each of the emails that will be sent to you.

    Only La Droguerie Naturelle is the recipient of your Personal Information. This information is never transmitted to a third party, notwithstanding the subcontractors that La Droguerie Naturelle uses. Neither La Droguerie Naturelle nor its subcontractors market the personal data of visitors and users of its Service.

    Your personal data may be shared with the parties indicated below for the purposes set out in this Privacy Policy.

    We require all third parties to ensure the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your data.

    Article 6 - Legal bases governing data processing

    In accordance with the General Data Protection Regulation (GDPR), La Droguerie Naturelle only processes personal data in the following situations:

    • with your consent ;
    • when there is a contractual obligation (a contract between La Droguerie Naturelle and you);
    • to answer a legal obligation (under EU or national legislation).

    Article 7 - Data Security

    You are informed that your Data may be disclosed in application of a law, a regulation or by virtue of a decision of a competent regulatory or judicial authority or, if this proves necessary, for the purposes of the Publisher, to preserve its rights and interests.

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorisation. In addition, access to your personal data is subject to a defined and documented security procedure.

    Article 8 - Data retention period

    The Data is stored at the Service host, whose contact details appear in the Service's legal notices, and is kept for the period strictly necessary to achieve the purposes referred to above and may not exceed 24 months. Beyond this period, it will be kept for exclusively statistical purposes and will not give rise to any exploitation of any nature whatsoever.

    Article 9 - Authorized service providers and transfer to a third country of the European Union

    La Droguerie Naturelle informs you that it uses authorized service providers to facilitate the collection and processing of the data that you have communicated to us. These service providers may be located outside the European Union and have communication of the data collected through the various forms present on the Service.

    La Droguerie Naturelle has previously ensured that its service providers have implemented adequate guarantees and that they comply with strict conditions regarding confidentiality, use and data protection. In particular, vigilance has been focused on the existence of a legal basis for carrying out any transfer of data to a third country. As such, some of our service providers are subject to internal company rules (or "Binding Corporate Rules") that were approved by the CNIL in 2016, while others comply not only with Standard Contractual Clauses but also with the Privacy Shield.

    Article 10 - Computer rights and freedoms

    In accordance with the legislation on the protection of personal data, you have the rights detailed below that you can exercise, as indicated in Article 1 of this Privacy Policy by writing to us at the postal address mentioned at the top (LA DROGUERIE NATURELLE, 11 rue de Lourmel 75015 Paris, FRANCE) or by sending an email to contact@droguerie-naturelle.fr:

    • The right to information : we have an obligation to inform you about how we use your personal data (as described in this privacy policy).
    • The right of access : it is your right to make a request for access to data concerning you in order to receive a copy of the personal data that we hold; However, due to the obligation of security and confidentiality in the processing of personal data incumbent on La Droguerie Naturelle, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing a scan or a photocopy of your valid identity document.
    • The right of rectification : the right to ask us to rectify personal data concerning you that is incomplete or inaccurate. Under this right, the law authorizes you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.
    • The right to erasure , also known as the “right to be forgotten”: in certain cases, you can ask us to delete the personal data we have about you (unless there is a compelling legal reason why we need to keep it).
    • The right to restriction of processing : you have the right in certain cases to ask us to suspend the processing of personal data,
    • The right to data portability : you have the right to ask us for a copy of your personal data in a common format (for example a .csv file).
    • The right to object : you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes).

    However, the exercise of this right is only possible in one of the following two situations: when the exercise of this right is based on legitimate grounds or when the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

    Contact us if you wish to exercise any of the rights described above by writing to us at LA DROGUERIE NATURELLE, 11 rue de Lourmel 75015 Paris, FRANCE or by email at contact@droguerie-naturelle.fr

    You will not have to pay a fee for access to your personal data (or for exercising any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to comply with your request.

    La Droguerie Naturelle will be entitled, where appropriate, to oppose requests that are clearly abusive due to their systematic, repetitive nature, or their number.

    We may request specific information from you to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who is not authorised to receive it. We may also contact you to obtain further information in relation to your request, in order to provide you with a quicker response.

    We try to respond to all legitimate requests within one month. This one-month period may be exceeded in the event that your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.

    Article 11 - Complaint to the Data Protection Authority

    If you consider that La Droguerie Naturelle does not respect its obligations with regard to your Personal Information, you can send a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically.

    Article 12 - Cookies Policy

    When you first use the Service https://www.droguerie-naturelle.fr/, you are warned by a banner that information relating to your browsing may be recorded in alphanumeric files called "cookies". Our cookie usage policy allows you to better understand the provisions that we implement in terms of browsing on our Service. It informs you in particular about all the cookies present on our Service, their purpose and gives you the procedure to follow to configure them.

    a) General information on cookies present on the site

    La Droguerie Naturelle, as publisher of this Service, may install cookies on the hard drive of your device (computer, tablet, mobile, etc.) in order to guarantee smooth and optimal navigation on our Service.

    “Cookies” are small text files of limited size that allow us to recognize your computer, tablet or mobile in order to personalize the services we offer you.

    The information collected through cookies does not in any way allow you to be identified by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our Service and to send you content adapted to your interests. None of this information is communicated to third parties except when La Droguerie Naturelle has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority authorized to know it.

    To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the La Droguerie Naturelle website, their name, their purpose and their retention period:

    Service Purpose Privacy Policy
    Facebook Pixel Allows for customization of editorial content on Facebook based on page views on the site. https://www.facebook.com/settings?tab=ads
    Universal Twitter Tag Allows for customization of editorial content on Twitter based on page views on the site. https://twitter.com/settings/safety
    Google Analytics Allows us to have precise statistics on the use of our site by Internet users https://www.google.com/intl/en/policies/privacy/

    b) Configuring your cookie preferences

    You can accept or refuse the deposit of cookies at any time.

    When you first use the Service https://www.droguerie-naturelle.fr/, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the La Droguerie Naturelle Service (by loading a new page or clicking on various elements of the Service for example), you accept the deposit of cookies on your terminal.

    Depending on the type of cookie in question, obtaining your consent to the storage and reading of cookies on your device may be essential.

    c) Cookies exempt from consent

    In accordance with the recommendations of the National Commission for Information Technology and Civil Liberties (CNIL), certain cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the Service or have the exclusive purpose of enabling or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy to the extent that they are issued and managed by La Droguerie Naturelle.

    d) Cookies requiring your prior consent

    This requirement applies to cookies issued by third parties and which are described as “persistent” in that they remain on your device until they are deleted or expire.

    Since such cookies are issued by third parties, their use and storage are subject to their own privacy policies, a link to which you will find below. This family of cookies includes audience measurement cookies, advertising cookies, which La Droguerie Naturelle uses, as well as social network sharing cookies (Facebook, YouTube, Twitter, LinkedIn, etc.). Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the Service, in particular via a sharing application "button" depending on the social network concerned.

    Audience measurement cookies establish statistics concerning the attendance and use of various elements of the Service (such as the content/pages you have visited). This data helps improve the ergonomics of the Service. On the Service https://www.droguerie-naturelle.fr/, an audience measurement tool (Google Analytics) is used; its privacy policy is available in French at the following internet address: https://www.google.com/analytics/learn/privacy.html

    e) Cookie setting tools

    Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or so that only some cookies are accepted or refused depending on their issuer.

    ATTENTION: We draw your attention to the fact that refusing to deposit cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this Service. Where applicable, La Droguerie Naturelle declines all responsibility concerning the consequences linked to the degradation of your browsing conditions which occur due to your choice to refuse, delete or block the cookies necessary for the operation of the Service. These consequences cannot constitute damage and you will not be able to claim any compensation for this reason.

    Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be placed on your device. These settings do not affect your browsing but make you lose all the benefits provided by the cookie.

    Please read below about the many tools available to you so that you can configure the cookies placed on your device.

    f) Configuring your internet browser

    Each Internet browser offers its own cookie management settings. To learn how to change your cookie preferences, you will find below the links to the help needed to access your browser's menu provided for this purpose.

    Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr

    Internet Explorer:  https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

    Mozilla Firefox: https://support.mozilla.org/fr/kb/activate-deactivate-cookies

    Opera: http://help.opera.com/Windows/10.20/fr/cookies.html

    For more information on cookie management tools, you can consult the CNIL website.

    For any questions or additional requests for information relating to this cookie policy, please contact us.

    g) List of cookies

    The detailed list of cookies used on the Service https://www.droguerie-naturelle.fr/ is available at the following address: https://www.droguerie-naturelle.fr/politique-de-confidentialite.html.

    Update : 09 01 2023